Home > Edd news > To help the player. Technical issues



From renovation to update World of Tanks becoming more and more interesting and multi-faceted. We wish you successful battles, and recall that arise with any game you have questions or problems you can contact Customer Support Center (LAC) , whose staff work around the clock and are ready to provide expert assistance in any situation.

Below we describe the most frequently asked questions related to the release of the update, and possible solutions.

Performance. Fall FPS

In order to make the most of the available capacity of the computer and get comfortable performance of the game, it is important to optimally configure the client. It is recommended to use the auto-detection graphics settings. Open the game client tab Menu & gt; Settings & gt; Graphics Press Recommended , wait for the settings and click Apply . The system automatically will select the most appropriate for the game graphics quality, based on the parameters of your computer.

In many cases, solve the problems with the graphics in the game can update your graphics driver. On the site you will find the CPP detailed instructions on how to do this for video Nvidia and Radeon .

We also offer to view the video, which will help to set up the schedule, based on the capabilities your computer.

Problems with launcher

Client World of Tanks updated via the launcher. Sometimes when downloading or installing updates may have problems. We list the most common ones are:

  • “Error unpacking the update file. Press Repeat to re-download. “
  • ” Fatal Error: Failed to download updates via http. Continued application impossible. Detailed information is available in the log file. “
  • The status bar displays” Update Loader: checking for updates. “
  • ” Could not display the webpage. “
  • Continuously spinning wheel for. Lights inscription «Online – Offline».
  • button Play grayed out.
  • «An unhandled exception is occured. The application will be restarted ».

C solution of such problems can be found in This article Online LAC.

Problems associated with the use of modifications

played a lot World of Tanks using different versions of the client. We remind you that they are not created by Wargaming, and third-party developers and users. Therefore, when the output of official updates World of Tanks may not perform as the game client with modified files: drop fps, «hangs” and “crashes” of the client, the lack of texture in sniper mode as well as a number of other problems.

In most cases, these problems can be solved by removing the modification of the game, sometimes it takes a completely reinstall the client. More questions related to modifications, as well as ways to solve problems considered here .

Wargaming Company is not responsible for the operation of the game client modified files. Exceptions are fashion WG Stream and WG Social . All users are using these modes, it is recommended to download and install the latest version by clicking on the links.

Hopefully this article you find answers to your questions. If the answer is not found and the problem is still relevant, submit a new application to the Customer Support Center. For information on how to do this, please refer to special instructions . In the application a detailed description of the problem and outlines the steps that you have already done to address it. Before you create an application, make sure that the problem is reproduced on the game client without modification.

Contact the LAC

Source link.

Опубликовал Poruchik Maaly Comments Off on To help the player. Technical issues

Нет комментариев.